KlingtecWhat this covers
This policy explains how Klingtec Agency ("Klingtec," "we," "us") handles personal data on klingtec.agency and in our services.
Information we collect
- You give us: name, email, phone number, business details and messages from forms, calls, WhatsApp and booking tools.
- Automatically: device, browser, pages viewed and approximate location, via cookies and similar tools.
- Client lead data: when we run campaigns for a client, we process leads' contact details and appointment information on that client's behalf.
How we use it
- Respond to inquiries and book calls.
- Provide, support and improve our services.
- Send messages you have agreed to receive.
- Measure our website and ads.
- Meet legal obligations and prevent fraud.
Cookies and pixels
With your consent, we use analytics (Google Analytics 4) and advertising tools (Meta Pixel and Conversions API) to understand visits and measure ads. You can decline in our cookie banner or change your browser settings.
Service providers
We share data with providers that help us operate, such as GoHighLevel (CRM and messaging), a scheduling tool, analytics and advertising platforms, and hosting providers. They may only use the data to serve us. We do not sell personal data. We do not share mobile opt-in data with third parties for marketing.
Retention
We keep data as long as needed for the purposes above and to meet legal requirements, then delete or anonymize it. Client lead data is returned or deleted at the end of service as set out in our Terms.
Your rights
Depending on where you live, you may have rights to access, correct, delete or export your data, to object to or restrict certain uses, and to opt out of the sale or sharing of personal data (California, CCPA/CPRA) or withdraw consent (GDPR). We do not sell personal data. To make a request, contact us below. We may need to verify your identity. You may also contact your local data protection authority.
Security and transfers
We use reasonable safeguards, but no system is completely secure. We are based in Cambodia and our providers may process data in the United States and elsewhere. Where required, we use appropriate safeguards for transfers.
Children
Our site is not for children under 16, and we do not knowingly collect their data.
Changes
We may update this policy and will post the new date here.
Contact: contact page, phone +85585999865, or 169, BKK1, Phnom Penh, Cambodia.