Klingtec1. Our services
Klingtec Agency ("Klingtec," "we," "us") provides lead generation and appointment booking automation for local service businesses. This includes Meta Ads management, a GoHighLevel CRM setup, automated booking, lead nurturing, tracking and reports, and ongoing support and optimization. The plan you choose (Starter, Growth or Scale) sets the exact scope. By signing up or using our website, you ("Client") agree to these Terms.
2. Term and minimum commitment
Services start on the date you sign up. There is a 3-month minimum term. After that, services continue month to month until cancelled under Section 9.
3. Fees
- Setup fee: one-time, as shown on your plan.
- Monthly fee: billed in advance each month.
- Commission: a per-shown-appointment fee, up to the monthly cap listed for your plan. Your exact rate is confirmed in writing before you start.
- Add-ons: priced as listed on our pricing page or agreed in writing.
The setup fee is waived with a 6-month prepay. Annual prepay includes 2 months free. All prices are in USD and exclude taxes.
4. Shown appointments
A "shown appointment" is an appointment booked through our system and marked attended in the CRM. The CRM attendance record is the record of truth for commission. Client must mark attendance accurately and promptly. Client can view shown appointments in the dashboard and may dispute an entry under our Refund and Cancellation policy.
5. Ad spend
Client pays ad spend directly to Meta through Client's own ad account. We do not mark up ad spend. Ad spend is paid to Meta, not to us, and we do not refund it. Our recommended ad spend is a guide, not a guarantee of performance.
6. Setup, launch timing and billing
We aim to launch campaigns within 14 days of receiving everything we need (access, approvals, assets). If we miss that timing for reasons within our control, month one's monthly fee is waived. Delays caused by Client do not count.
Invoices are due when issued. If payment is more than 7 days late, we may pause services until paid. Late amounts may be subject to reasonable fees as allowed by law. Setup fees are non-refundable once work begins.
7. No guarantee of results
We do not guarantee leads, appointments, revenue, return on ad spend or any specific outcome. Results depend on your offer, market, pricing, capacity, response and many factors outside our control. Examples and calculators on our site are illustrations only.
8. Client responsibilities
- Provide timely access, approvals and accurate business information.
- Honor booked appointments and respond to leads promptly.
- Comply with all laws and advertising rules for your industry, especially health, med spa, legal and financial claims. Client is responsible for the accuracy of its offers and claims.
- Obtain and keep consent for texts and emails as required by law. See our SMS and Email Consent page.
- Pay all fees on time.
9. Cancellation and termination
After the 3-month minimum, Client may cancel with 30 days' written notice. Either party may terminate for material breach not cured within 10 days of notice. We may suspend or end services immediately if Client's conduct risks account restrictions, violates law or platform policies, or involves non-payment. Fees already incurred remain due. See Refund and Cancellation.
10. Meta platform compliance
Meta may reject ads, restrict ad accounts or change its policies at any time. We follow Meta's published policies but cannot control Meta's decisions. We are not liable for ad rejections, account restrictions or platform changes.
11. Data and account ownership
Client owns its leads, contact data and ad account. We access Client's ad account and the CRM sub-account set up for Client only to deliver the services. On termination, we will provide Client's lead and contact data in a reasonable export format and remove our access to Client's accounts. Our templates, workflows and methods remain ours; Client receives a license to use deliverables made for Client while a customer.
12. Intellectual property and confidentiality
Each party keeps its own intellectual property. Each party will keep the other's non-public business information confidential and use it only for the services, except as required by law.
13. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or lost-profit damages. Our total liability for any claim is limited to the fees Client paid us in the 3 months before the claim. Services are provided "as is" without warranties beyond those stated here.
14. Indemnification
Client will defend and indemnify Klingtec against claims arising from Client's advertising claims, offers, services, content, messaging consent practices or breach of these Terms.
15. Governing law and disputes
These Terms are governed by the laws of [STATE/COUNTRY]. The parties will first try to resolve disputes informally for 30 days. Remaining disputes will be resolved in the courts or by the arbitration process of [STATE/COUNTRY], as the parties agree in writing.
16. Changes
We may update these Terms. Changes apply going forward and we will post the new date here. Continuing to use the services means you accept the update.
Contact: contact page, phone +85585999865, or 169, BKK1, Phnom Penh, Cambodia.